Terms and Conditions


Opening hours: 

A calendar of available times is published on the website. Please select book and follow instructions on the website.  

Terms & Conditions:

The following terms and conditions have been prepared to help you make the most of Jojo’s Pilates services. These terms and conditions, constitute the entire agreement between you and us in relation to the services we provide when you are using our services, attending classes (physical or online) and visiting our website, including any external event in which Jojo’s Pilates participates.

In these terms and conditions the following definitions apply:

‘Jojo’s Pilates ’, ‘We’ or ‘Us’ means Jojo’s Pilates .

‘Member’ or 'You' means someone who has completed our registration form electronically through our website or within the studio.

‘Class’ means a class or activity provided by Jojo’s Pilates .

‘Studio’ or 'Studios' means the location at which the class occurs as indicated by Jojo’s Pilates.

By agreeing to our terms and conditions you are granted a personal, limited privilege to enter and use Jojo’s Pilates’ classes, when booked and arranged, online classes and equipment without prejudice to our other rights with immediate effect if you agree with the above. Please do not use any of these services if you disagree with any of our terms.

As a client of Jojo’s Pilates:

Before taking part in any class at Jojo’s Pilates a registration form and waiver must be completed.

By completing the Jojo’s Pilates registration whether online using our website or at the studio you are applying to become a member of Jojo’s Pilates  and accept these terms and conditions.

Acceptance of a member is at the sole discretion of Jojo’s Pilates .

A person will cease to be a member if their membership is terminated under these terms and conditions.

Jojo’s Pilates  reserves the right to expel anyone from the premises, terminate a membership and/or refuse to renew a membership for anyone who fails to comply with these terms and conditions.

Class booking:

Classes can, subject to availability and your eligibility to book, be booked online from up to 35 days before the class starts.

All classes must be paid for in advance.

Bookings can only be made online if you have an active membership.

Cancellation of your class booking:

If you are unable to attend a class, virtual or otherwise, we will give you a class credit as long as you give us 24hours notice of your non attendance.

If you book in for a class (virtual or otherwise) but don’t turn up or login for any reason, that class or the amount will be non-refundable. 

We reserve the right to cancel classes. We will endeavour to let you know about the cancellation as soon as possible. If a class is cancelled you will be issued with a class credit.

Class credits cannot be transferred between members and are not refundable.

Cancellation of your membership:

If you wish to end or amend your membership 30 days' notice must be given via your online account or in writing or email to us. Your membership will continue until we are notified.

If you become sick long term or need an operation at our discretion your membership may be frozen for an agreed period of time under these circumstances. We cannot guarantee space in your regular class when you return.

Booking and/or signing in must be all done using your own account and membership. Using another members account or membership is fraud and will be dealt with accordingly.

From time to time we may host special offers or promotions, which may have different or temporary terms and conditions.

We reserve the right to end any membership if you fail to comply with these terms and conditions in any way.

Membership prices can change at any time at Jojo’s Pilates  discretion. However, we will give you 30 days' notice before any changes are made.

No refunds can be given in relation to our membership deals.

If membership is paid by direct debit the member authorises Jojo’s Pilates  to debit any credit or debit card provided by the member for the monthly membership fee (or any outstanding fee) without notice to the member.

Any lapses in membership, including late or non-payments will be dealt with individually but may lead to administrative charges.

Health and Safety:

You acknowledge that you are fully aware that the participation in classes, workshops or workshops involves risks and that you accept all the risks of participating.

You affirm that you are in proper physical condition to participate in any activity associated with Jojo’s Pilates , its classes and equipment, and are aware that there are risks in participating in any physical activity, potentially which could result in injury, serious injury or death.

You are aware that it is advised to consult a physician prior to participating in or using our services. If you suffer from any health problems, are undergoing any medical treatment or are taking medication, you must consult your medical practitioner before starting classes. Pilates classes should not be considered a replacement for professional medical counselling or treatment.

You agree to declare all injuries, illness, pregnancy and medication being taken whilst filling out the registration form. If any of these change whilst being a member at Jojo’s Pilates , you will make us aware before your next visit or class and prior to undertaking any further classes.

Please note that it is inadvisable to do Pilates between weeks 8-14 of pregnancy, unless by special arrangement with your teacher.

Exercise should be performed at a pace which feels comfortable to you. Pain is the body's warning system and should not be ignored. You must take responsibility for your own body during each Pilates session, online or otherwise, and must inform the instructor immediately if you feel any discomfort. You must not follow any online class video that is unsuitable for your state of health or medical condition. If you are in any doubt as to which classes are suitable, then you must consult with your regular teacher before you proceed. You must stop exercising immediately if you notice any detrimental physical effects. You confirm that in this case, you will seek the advice of a suitably qualified health professional and will not continue to use any of our Services unless that health care professional has advised you that you are fit and able to do so.

By signing this form, you understand that our studio Pilates classes involve hands-on correction and consent for your instructors to work in this way.

In taking part in our online streamed classes, or in watching the online class videos you acknowledge that it is your responsibility to ensure that the area that you exercise in is safe and comfortable; all the exercises must be done using a Pilates mat so that you have some cushioning for your body.
Make sure that you have sufficient space around you to do the exercises.

Limitations of Liability:

Jojo’s Pilates , nor its employees or agents shall be responsible for any loss, damage or theft of property, including bicycles left outside of the studio by you or your guest.

All vehicles and bicycles parked or locked outside of our premises are left at the owner’s risk and Jojo’s Pilates  cannot be held responsible.

Jojo’s Pilates  does not accept liability for any loss or damage of personal items on its premises.

Jojo’s Pilates  cannot be held responsible or liable for any personal injury, illness or, in the worst circumstance death which happens on our premises or as a result of our facilities or services provided.

Without prejudice to the conditions set out under our Health and Safety terms, it is your responsibility to ensure you are in the appropriate physical and mental condition to participate in a class, online or otherwise, or follow a class video, or operate equipment. If in doubt it is your responsibility to ask a member of staff for help.

We only supply our videos for domestic and private use. You agree not to use the Services for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not accept any liability in connection with any third party websites which may be linked or accessible through our own site, and we do not approve or endorse the content